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Parham Victoria M.

Victoria M. Parham

Career Strategist | Trainer | On-Air Personality | Blogger

Name:Victoria M. Parham
Date of birth:20 January
Address:PO Box 505 Emporia, VA 23847
Phone:434.594.4677
Email:victoria@victoriaparham.com
Areas of specialization include personal career planning with an emphasis on career portability and virtual business ownership training. My ideal clients include: home-based professionals, new home-based startup companies, members of the active and retired military community, veterans, and federal employees.

Management / Leadership

Summary of Qualifications

Self employed entrepreneur with extensive virtual administrative staffing support, career development planning, and project management background. Successfully launched and operated an online administrative staffing support, virtual careers training, and consulting firm for 10+ years; including competing and securing multiple federal and state contracts.

 

  • Dynamic, energetic, results-oriented professional with strong oral and written communication skills.

 

  • Persuasive communicator, team builder, problem solver, and motivator. Self-starter, comfortable working alone and as part of a small or large organization.

 

  • Comfortable communicating difficult concepts to various audiences.

 

  • Excellent client relations management and follow-up skills.

 

  • Trustworthy partner, loyal team player with strong work ethic who embraces new challenges.
1997 - 2007

VSSCyberOffice.com

President / Founder & Chief Technology Officer

Provide overall leadership to position the company at the forefront of the virtual support services industry.

 

  • Develop and implement a strategic plan to advance the company’s mission and objectives and to promote revenue, profitability and growth as an organization. Oversee company operations to insure quality services, timely support solutions, and cost-effective management of resources.
  • Research, plan, develop, and implement strategies for generating resources and/or revenues for the company.
  • Review activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions.
  • Promote the company through various outlets: print and Internet media, interviews, press releases, and personal appearances at conferences and on radio and television.
  • Maintain full and final signature authority for the company and its bank accounts.
  • Oversee a broad range of administrative and office support functions for the company, to include, but not limited to correspondence preparation, communications, finance, budget and fund control.

Multimedia Productions

1997 - present

Video Producer

Internal Media Relations Management:
  • Manage an in-house production studio.
  • Produced full-fledged video broadcasts, company news, presentations, and live streaming productions, complete with background visuals, sound effects and music. Delivered edited productions to appropriate sources via email, CD/DVD, PowerPoint and/or via the Internet.
  • Write draft video production scripts; copy and paste edited script material into teleprompter.
  • Conduct several script rehearsals (as required) prior to final recording to adjust teleprompter speed, adjust microphone settings, studio noise levels, and lighting.

Knowledge | Skills | Abilities

Computer Software and App Proficiencies

Software Expertise: Microsoft: Word, Excel, PowerPoint, FrontPage, Publisher, PhotoDraw, Macromedia Captivate, Apreso, Camtasia Studio, Snagit, Video Explosion Deluxe, Art Explosion Publisher, Audacity, Propaganda Podcast Editing Software, ScanSoft PDF Creator, iTunes, AIM, Windows Messenger, Yahoo Messenger, and Skype

 

Web Browsers: IE | Chrome | Opera | FireFox Browser | Dolphin

 

Mobile Apps: Blackboard | Scan2PDF | Printshare | Polaris Office 4.0 | Tango | UberConference | Join.Me Meeting | Kingsoft Office | Documents to Go | Kindle | Nook

 

Technology: HP | Gateway | NookHD | NoteII | Epson | Logitech |

 

Connected: Bluetooth & Wi-Fi enabled

 

Operating Systems: Windows | Android

 

Technical Expertise: Possess specialized experience with distributed learning (DL) mediums and software programs such as HTML, Adobe/Macromedia products (i.e., Breeze, Captivate, Visual Communicator, Flash, PDF Creator, etc.), QuickTime, Windows Media Player, Real Player, WebEx, WebTrain, Elluminate Live, Centra, Blackboard, GotoMeeting, video capture and production programs.

 

Proficient with various web-based collaborative tools such as email, computer networks, shared interactive whiteboards, synchronized notes, crystal-clear full-duplex voice over Internet protocol, application sharing, interactive quiz and survey manager, synchronized web touring, bulletin board systems, on-demand file transfer, live webcam publishing, and online presentation tools. 

Executive Assistant

1997 - present

Executive Assistant Services

Virtual Assistant
  • Skilled Executive Assistant, Administrative Specialist, and Office Manager with more than 20 years’ experience providing high-level executive support to senior ranking military and corporate-level executives.
  • Managed a virtual team consisting of 2 – 100 administrative assistants for various contracted support projects.
  • Coordinate, plan, and support day-to-day operational and administrative functions within the Department of Defense, military, and private sector.
  • Employ intuitive judgment and business savvy to anticipate the needs of company executive and provide relief from administrative details, including scheduling meetings, coordinating travel arrangements, tracking expenses, researching information from internal and external sources, prioritizing communications, and responding to routine inquiries.
  • Recommend changes in administrative policies, devise and install procedures and office practices as required, foresee administrative problems before hand and implement timely resolutions.
  • Oversee visitor protocol including special needs etc., for visiting executives and VIPs.
  • Delegate assignments and specialized office support tasks to subordinate team members, provide instruction and training on office etiquette, directives, brief and report preparation, business correspondence, and proper telephone procedures.
  • Oversee a wide variety of administrative functions: word processing, reports generation, desktop publishing, daily business correspondence generation, database management, research analysis, front office reception, organization policy and procedure monitoring / revision, management of onsite and electronic office filing systems, presentation design and delivery, website maintenance and update.
  • Review and analyze incoming mail and distribute mail to director and staff.
  • Administer travel arrangements for all staff members, including travel orders, and airline, hotel, and car rental reservations.
  • Screen incoming telephone calls, direct to appropriate personnel and departments.
  • Interact with various local and national media outlets: coordinating interviews for company executive and other senior level staff members.
  • Answer multi-line telephone system; direct calls from general public, vendors, media, and suppliers to appropriate departments.
  • Administer customer service support using a web-based help desk trouble ticket/ tracking system.
  • Coordinate web-based training and team meetings, setup, including email-based reminder notifications.
  • Schedule weekly staff / team meetings, reserve conference rooms, teleconferencing lines and appropriate resource equipment as required.
  • Maintain office calendar, filing system, forms, supplies, bulletin boards, publications, and monthly reports.
  • Prepared biweekly time, expense, and travel reports.
  • Worked for the Army Corps of Engineers, Savannah District, Office of Value Engineering Studies Team (OVEST), providing administrative office support to a team of seven engineers and a section chief.
  • Documented time and attendance, entered data in CEFMS, an electronic timekeeping system.
  • Prepared travel orders and maintained travel folders for office personnel.
  • Resolve complex issues involving scheduling, travel, pay and expense reports.
  • Used Department of Defense Travel System to arrange supervisor and team member travel and to process travel claims.
  • Purchase office supplies, equipment, and reconcile office purchasing card.
  • Typed reports, or similar materials from handwritten or electronic drafts using word processing software.
  • Setup a company-wide online billing, invoicing, and payment gateway to enhance the efficiency and accuracy of customer billing processes.
  • Manage online vendor and supplier payment system to automatically generate and mail monthly payments on-time, reducing additional late fees by 90%.

Entrepreneurship

1997 - present

Solopreneur

Virtual Business Owner

Self employed entrepreneur with extensive virtual administrative staffing support and project management background.  Successfully launched and operated an online administrative staffing support, virtual careers training, and consulting firm for 10 years, including competing and winning major federal government training contracts for 6 consecutive years.

 

  • Dynamic, energetic, results-oriented professional with strong oral and written communication skills.
  • Persuasive communicator, team builder, problem solver, and motivator.
  • Self-starter, comfortable working alone and as part of a small or large organization.
  • Comfortable communicating difficult concepts to various audiences.
  • Excellent networking, presentation, and follow-up skills.
  • Flexible, loyal team player with strong work ethic who embraces new challenges.

 

 

eLearning and Webinars

1997 - present

Online Distance Learning

Developer / Instructor / Presenter:
  • Contracted by Department of Defense to design a robust virtual online business start up and portable careers distance learning environment and support system to be used primarily by active duty military spouses who are interested in learning to start to start, grow, and manage their own online portable business or career in cyberspace.
  • Develop and implement a strategy for managing instructional content for delivery via the Internet, synchronous eLearning, and asynchronous eLearning.
  • Design and deploy e-learning course content using high level authoring software.
  • Execute and support the design, analysis, testing, and distribution tasks needed to deliver a quality based and easy to use online training.
  • Create 15-45 minute online courses that are interactive, educationally sound, and focused clearly on business startup objectives.
  • Test and debug programs so that they work without defects.
  • Perform work supporting lifelong learning efforts that involve: multimedia development, computer based training development, distance education, and web conference and video-based training to include administrative setup, preparation, and delivery of instruction.
  • Teach and deliver distance learning entrepreneurial courses and training programs exclusively online through a knowledge management delivery system.
  • Motivate students to actively participate in all aspects of the educational process, including but not limited to threaded class discussions, outside assignments/projects, research, etc.
  • Maintain online asynchronous communication with students and synchronous in online discussions, to assist them in achieving completion objectives.
  • Respond in a clear and well-expressed manner to student questions.
  • Monitor and track individual student progress and provide mediation and direction as needed.
  • Review assignments and issue letter grades.
  • Issue certificates of training based on successful completion of course requirements.
  • Compose and deliver monthly status reports to contract manager on web-based training progression and completion, student usage, and instructor-led and self-directed training completions.
1997 - 2007

Seminars and Workshops

Presenter / Seminar Workshop Leader
  • Conduct onsite and online virtual self employment empowerment workshops and presentations to military spouses throughout the United States and overseas.
  • Custom design workshop presentation, materials, and participant handouts based on topic request.
  • Successfully coordinate and host numerous client seminars, creating invitations and promotional materials, booking venues, and selecting guest speakers / presenters.
Victoria – Photographs Lake Louise in AB, Canada – During Military Relocation from Maryland to Alaska

Victoria – Photographs Lake Louise in...

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Victoria – Home Office – Preparing for Radio Interview

Victoria – Home Office – Preparing...

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Victoria with Dr. Madeleine Albright – She’s Awesome!

Victoria with Dr. Madeleine Albright –...

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Presenter at DoD Spouses Summit – Palm Springs

Presenter at DoD Spouses Summit – Palm...

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With Clients at Boca Raton Resort

With Clients at Boca Raton Resort

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Victoria – Presenter for Webinar on Starting a Virtual Business

Victoria – Presenter for Webinar on...

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Contact info
AddressPO Box 505 Emporia, VA 23847
Phone434.594.4677
Websitehttp://victoriaparham.com

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